Who we are
IQOS Terea Flavors (tereaflavors.ae) is an online store based in Al Quoz 5, Dubai, United Arab Emirates. You can reach us at [email protected].
What we collect
- Details you give at checkout: name, phone number, email address if provided, delivery address and order notes.
- Your order history with us.
- Messages you send us on WhatsApp or by email.
- Basic website usage data, such as pages visited and device type, through cookies and Google Analytics.
We do not create customer accounts, and we do not store card details. Card payments on delivery go through the card machine provider.
How we use it
- To confirm, prepare and deliver your order.
- To contact you about your order.
- To handle replacements and questions.
- To understand how the site is used and improve it.
We do not sell your personal information.
Who we share it with
Only the people who need it to complete your order, such as our delivery drivers, and service providers that run the website and analytics. We may share information if the law requires it.
Cookies
The site uses cookies to keep your cart working and to measure visits with Google Analytics. You can block or delete cookies in your browser settings. The cart may not work without them.
How long we keep it
We keep order records for as long as we need them for accounting and legal reasons.
Your choices
You can ask us what information we hold about you, or ask us to correct or delete it, by emailing [email protected].